Refund Policy

Effective Date: December 26, 2025

We want you to be satisfied with your purchase of our WordPress themes. Please read our refund policy carefully to understand your rights and responsibilities.

1. Eligibility

You may request a refund within 14 days of the original purchase date.
Refunds are available only for purchases made through xolympus.com.

2. Valid Reasons for Refund

You may be eligible for a refund if:

• The Theme does not work as described.
• The Theme has major technical issues that cannot be resolved.
• You purchased the Theme by mistake and have not downloaded the file.

3. Invalid Reasons for Refund

Refunds will not be granted if:

• You request a refund after the 14-day period.
• You changed your mind or no longer wish to use the Theme.
• You lack the technical skills to install or configure the Theme.
• You expected a feature that is not advertised or documented.
• The Theme conflicts with third-party plugins or environments not specified in the documentation.

4. How to Request a Refund

Refund requests must be submitted through the contact form or support email provided on xolympus.com.
Please include your purchase details and a clear explanation of the issue.

5. Processing Time

Once your refund request is reviewed and approved, refunds will be processed within 10 business days via the original payment method.
All payments are processed securely via Paddle, and refunds are subject to their standard processing times and conditions.

6. Contact

If you have any questions about this refund policy, please contact us using the contact form on our website or via the support email provided.